• Deleting files, folders, removable media devices
  • How to permanently delete files?
  • How to erase traces of application usage?
  • Can I wipe entire drives with east-tec Eraser?
  • Can east-tec Eraser securely clean my index.dat files?
  • What does it exactly mean that east-tec Eraser cleans activity traces from 300+ programs?
  • Why does Privacy Guard require to restart my PC?
• Destroying previously deleted data
  • I lost my free space after running east-tec Eraser. Why?
• Hot Topics
  • What does Secure Data Destruction or Secure Erasing mean?
  • What's the difference between east-tec Eraser and east-tec DisposeSecure?
• Installing/Reinstalling
  • Do I need to uninstall the old version of east-tec Eraser when upgrading?
  • I have lost my key, what can I do?
  • When I attempted to install it, I got a message saying Another version is installed
• Advanced features and wiping methods
  • How to use the slider selector to choose different wiping methods for each module?
  • What wiping methods are available in east-tec Eraser?
  • What risk do unerased Volume Shadow Copies pose?
  • Can I define my own wipe method?
  • The Stealth (Invisible) Mode
  • Can east-tec Eraser generate a log file?
  • Can east-tec Eraser clean sensitive data automatically when I start my computer?
  • How can I avoid the automatic erasure of the Volume Shadow Copies?
  • How to use Hotkeys (Panic Key) to activate Stealth mode in the Scheduler?
• Pre Sales Questions
  • Besides credit card, what other payment methods do you offer?
  • Do you provide free technical support for your products?
  • Is your online order form secure?
• Licensing/Subscriptions
  • How can I perform an offline activation of east-tec Eraser?
  • How do I activate my key for east-tec Eraser?
  • How can I manually activate east-tec Eraser?
  • How can I find out what key I am using?
  • On how many computers can I install the software?
  • What happens when my subscription expires?
  • I paid for 2 years of subscription, how do I get the latest version?
• Supported browsers, operating systems and third party
  • What web browsers are supported?
  • What operating systems does east-tec Eraser support?
• Internet Privacy
  • How to securely wipe my Internet tracks?
  • Where do my Internet and PC activities leave traces and how to remove them?
  • How can I protect cookies from being erased?
  • How to erase history?
  • Why does my history come back after using east-tec Eraser?
  • How can I erase saved passwords from my browser?
  • How to erase cookies?