Customer Service

For Customer Service and Support, visit our Support Center, or send an e-mail to

Customer Service is available for help with pre-sales questions, e-commerce, refunds, renewals, licensing, and download questions.


For corporate, government or educational Volume Licensing, or to submit a request to be contacted by a sales representative, send an e-mail to

Technical Support

To reach Technical Support, visit our Support Center, or send an e-mail to


We welcome your comments and suggestions. Let us know how we can improve our products, solutions and support. Please send us an e-mail at


Accredited members of the media seeking information about East-Tec products, contact

Partner Programs

For information on channel partnering, technology cross-licensing, and business development, please visit the Partners area of this website.

General Inquiries

Please send any other general inquiries to:

European Headquarters

EAST Technologies / East-Tec
Str. Balogh Istvan Nr.17
Oradea 410238
European Union

Monday – Friday: 9am – 5pm (UTC/GMT+3)
US & Canada Phone: 1-650-515-3532
International Phone: +40 749 102 646

United States, European and International Sales

Corporate / US Office

Avangate Inc.
555 Twin Dolphin Drive, Suite 155,
Redwood City, CA 94065, USA

Headquarters / Netherlands Office

Avangate B.V.
Prins Hendriklaan 26 II, 1075 BD Amsterdam,
The Netherlands

Operational & Development / The Romanian Office

10A Dimitrie Pompei Blvd.
Conect Building, 2nd floor,
020337, Bucharest, Romania