What happens when my subscription expires?

When your subscription expires, you will still be able to use the version of the product you are entitled to (the last version released before your subscription end date) as long as you want, but you will not be entitled to receive updates and upgrades for free anymore.

However, you can extend / renew your subscription anytime or contact us for more details.

To have an active subscription is important because that guarantees regular, up-to-date protection for your privacy. Our developer team keeps adding new applications to the software’s database, so that your privacy remains protected after using them. Just like it is with an anti-virus, it is important to keep the program’s database as relevant as possible by receiving updates. Your online and offline activity traces accumulate quickly, leaving a large amount of highly sensitive information lying around on your PCs hard drive and in your browser. If that sensitive data doesn’t get removed on a regular basis, you risk of compromising your Internet and PC privacy.

Do I need to uninstall the old version of east-tec Eraser when upgrading?

To avoid any conflicts between different versions of east-tec Eraser, it is recommended to uninstall the previous versions of east-tec Eraser before installing newer versions. If you forget to do that, east-tec Eraser will tell you that an older version is already installed and ask you to uninstall it first.

To uninstall east-tec Eraser, please follow these steps:
  1. Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features.
  2. Select east-tec Eraser, and then click Uninstall. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

How do I know if I have the latest version of DisposeSecure?

Open east-tec DisposeSecure, go to the Help menu -> About and see the version number in the program interface. Then compare this number with the version number listed on our website. If your version is older, download and install it, after uninstalling the old one first. If you have a valid license key on your computer, it should also be recognized in the new version.